There users can request support from cryeye developers by creating "Support tickets". Support tickets can be created from findings such as vulnerabilities facts finded by audits service or by whitebox service.
On Ticket page users can see existing tickets and open them to track their status or redact tickets.
By clicking on NEW
users can go to creation a new ticket. Fields Queue
Summary of the problem
and Description of your issues
is required others fields are optionals.
Open ticket